Have a look through here to find the answer to your question. Hopefully we’ve covered everything you need to know, but if there’s anything else we can assist you with then please don’t hesitate to give us a call on (07) 3899 4961, or send us an email.

Viewer questions

How do I watch the video?
The video won’t start playing until you click on the ‘Play’ button. So turn up the volume on your speakers, hit ‘Play’, sit back, and enjoy!

Why can’t I see the video?
It’s possible that you don’t have Flash installed on your computer. Flash is a free plugin that is used by many websites to deliver great digital experiences, so it’s well worth getting. If you would like to download Flash, click here, follow the instructions, and then head back to the video you wanted to see.

How do I download the video to my computer or iPod?
We’ve provided full instructions on how to do this at our “Download to an iPod” page. Click here find out more.

Agent questions

How do I incorporate a Home Video Tour into my marketing programme?
If you are using realestate.com.au or one of the other online real estate portals, it’s possible to add a link within your online listing to an external video tour or virtual tour. We’ll email you the link, add that to your listing, and you’re done. For further information you would need to speak with customer support at the appropriate web site.

It’s also possible to directly embed a video into your own or your company site. At the base of the player, click on the icon that looks like this: <>. When you place your mouse over the top it will say, “Get HTML to embed player”. Click on that, then click on “Copy Code”, and paste the code into the area on your site where you want the player to appear.

How much does it cost?
Speak to one of the Highshots Photography team at your next photo shoot, or give the office a call on (07) 3899 4961.